Customer Service Representative - State Farm Agent Team Member
Gallatin, TN
Customer Service Representative - State Farm Agent Team Member
Full Time • Gallatin, TN
Are you looking to make a positive impact in people’s lives? Seek no further!
Jeannie Gregory is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Jeannie Gregory is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We are searching for a competitive producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. Your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
Requirements: If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.
- Must be able to obtain Property & Casualty and Life & Health Licenses
- Excellent Communication Skills – Written, Verbal, and Auditory
- Self-Motivated
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Responsibilities: We encourage each team member to bring their authentic skills and insights to work each day helping our customers.
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
What do we offer? We offer a variety of benefits to support our team, including:
- 401K
- PTO
- Health Insurance (paid at 50%)
- Group Life Insurance Benefit
- Salary & Commission/Bonus
- Valuable Work Experience
- Growth Potential & Opportunity for Advancement within my Agency
- Agent Aspirant Program for Individuals Aspiring to Own a Business
Hours: 8:30 AM- 5:00 PM
Offices in: Gallatin, TN
Compensation: Starting at $36,000 Per Year (Plus Potential Bonus $300-$400 monthly)
Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.
Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.
How we elevate YOUR skills: By joining the team at Jeannie Gregory’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skill set, and we use intentional goal setting and team building to establish successful habits for both your career and life. Jeannie Gregory’s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.
A Message from Jeannie Gregory: I take pride in our community and currently serves as a member of the Gallatin Chamber Foundation BOD, Former Chair of Gallatin’s Economic Development Association, and volunteer representative for Rock the Street, Wall Street. When I’m not talking about insurance, I enjoy traveling, pretending to be a gourmet cook, reading WWII-era fiction, and spending time with my grands; Emmy and Lilly. We hope to bring in a new member that is just as positive and enthusiastic about supporting and engaging with our local community.
Compensation: $36,000.00 - $40,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Hendersonville and Gallatin, TN.
- Our office is open 8-5.
- I have been a State Farm agent since 1992.
- I am a proud graduate of Gallatin High School and Middle Tennessee State University.
- We currently have 14 team members at our agency.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, Senior Vice President's Club, and Golden Triangle
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Gain confidence and grow your career
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